How do I reset my password?

If you're logged in:

• Tap the ‘More’ icon in the upper right-hand corner
• Select Profile
• Scroll down to the password field and enter your new password
• Tap Update Profile

If you're logged out:

• Open the app and tap Log In
• Tap Forgot Password?
• Enter your e-mail address and we will send you an automated e-mail with a temporary password
• Log in with your temporary password and change it to your new password

You can also reset your password online at www.thelevelup.com/login (applicable for iPhone and Android users):

• Log in at www.thelevelup.com/login
• Click on "Forgot password?" and enter your e-mail address
• Click Reset Password
• Check your e-mail and follow the link to reset your password

If you have any issues, shoot us an e-mail at [e-mail].