Security is our highest priority at Argo Tea. If you do not recognize a transaction in your history, or if you receive a receipt for a purchase you did not make, please follow these steps immediately:
- De-authenticate your devices by logging into www.thelevelup.com. Click on Control Panel at the top of the page and select De-authenticate Devices. This will reset your Argo Tea barcode and log your account out of all devices.
- Contact us! Please e-mail argotea@thelevelup.com from the e-mail address linked to your account with the following info:
- date, amount and location of unrecognized charge
- best phone number to contact you with further questions
- A member of our support team will contact you as soon as possible.
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